Spend loan jpscu day. COK responds to client’s question loan payment that is regarding

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Spend loan jpscu day. COK responds to client’s question loan payment that is regarding

Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down an online payday loan from COK Sodality in Cross roadways regarding the October that is 31st 2017 need to have paid back it through salary deductions. Nevertheless, we resigned through the company where I worked ahead of the income deductions when it comes to loan had been finished.

Sometime in 2017, we went along to COK to find the balance owing out in the loan and paid the outstanding quantity.

In April 2019, We sent applications for that loan at another standard bank and ended up being rejected the mortgage that I had a loan outstanding with COK from 2016 because they said my credit report showed.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

Once I noticed that we had completely paid back the mortgage, I became told that when i desired to query the problem, I would personally need to produce a grievance towards the credit bureau.

We went along to the credit bureau during the Towers at 25 Dominica Drive (Kingston) on 25, 2019 and filled out a complaint form april. I happened to be provided a receipt and told that i might be contacted within 14 days that are working.

Them on May 17,2019 and was told that they sent COK an email and had not received a response when I called.

Once I once again called the credit bureau on might 27,2019 I became told that COK had nevertheless perhaps not taken care of immediately their e-mail,

I’m seeking your make it possible to have COK straighten out this matter.


Dear CM

Inform Claudienne has been doing interaction with COK Sodality Cooperative Credit Union Limited in regard to your problem. COK has sent Tell Claudienne the e-mail that is following

“Reference is your e-mail of May 31, 2019 and then we now react the following:

Our user CM lodged a dispute to your credit bureau in terms of three loans which were provided by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The member has stated that the report is inaccurate.

This matter had been under investigation within COK and our findings unveiled that the 3 loans being disputed by CM have now been paid back. The particular loan introduced to in CM’s e-mail for your requirements, is just a payday loan of $50,000 utilizing the account quantity 351. This loan had been provided on October 31, 2016 for 6 months, to grow on April 30, 2017. The mortgage had been paid back on June 8, 2017. Nevertheless, because of technical problems with our bodies, the account ended up being nevertheless being reflected as active.

We’ve since amended the account on our system/records to exhibit a liquidated status, and possess prepared the appropriate letters become dispatched towards the two credit reporting agencies to additionally adjust their documents properly.

A duplicate for this page is forwarded to CM via e-mail.”

COK also sent Tell Claudienne a duplicate regarding the email delivered to you.

The COK email for your requirements claimed: “We sincerely regret the wait in responding and hope that because of the matter now settled, it’s possible to conduct your online business with greater simplicity.

We want you good luck.”

JPS breaches workplace of Utilities Regulation (OUR) requirements

We have a home in downtown Kingston and I also put on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and ended up being encouraged that the update will be completed within five working (business) times. Despite a few telephone telephone calls to your JPS, a lot more than 10 days later the JPS have not done the update. I became told they arrived to accomplish the update but didn’t have the various tools to complete the job, because they had been unaware that my community had been from the household Advanced Meter Infrastructure (RAMI) system.

That reason ended up being unsatisfactory considering that the residences had been utilized in that system in 2015. It’s also a definite coastline regarding the JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for must be finished within four (4) company times.

I might appreciate your assistance, due to the fact incapacity regarding the JPS to produce the required voltage in a prompt way has triggered me great inconvenience and it has adversely affected productivity inside my dwelling.


Inform Claudienne requested the JPS to research your condition and records that the voltage ended up being upgraded 35 times after the request was made by you.

Tell Claudienne records that after you asked for settlement through the JPS for the breach for the the Guaranteed Standard by perhaps perhaps not updating the voltage inside the 4-5 day duration, you were encouraged that the customer is certainly not paid for the “simple connect” breach. We want you good luck.


Author Nicola

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